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Contact the Maintenance Department at 763-367-7876 between 7:00 AM and 3:00 PM, Monday through Friday. If necessary, they will set up an appointment to come to your house and repair or replace your meter. If you are calling between 3:00 PM and 4:00 PM, call Utility Billing at 763-367-7840 and we can contact the Maintenance Department for you.
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We accept checks, money orders, and cashier's checks. Please do not mail cash. We recommend mailing payments at least 7 business days before the due date. We do not currently offer online payments of utility bills but we do have an ACH (automated clearing house) option available. Your utility payment will be deducted from your bank account on the date due. If you are interested please contact Utility Billing at 763-367-7840.
A toilet that leaks is another common cause for a noticeable usage increase. A good way to check is to put some food coloring in the back of the tank, wait a few minutes, and then check the bowl. If the food coloring appears in the bowl, then you know that there isn't a tight seal and water is circulation through the toilet.
City Water and Sewer