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My bill shows zero usage. What am I being billed for?
There is a minimum charge per month. The minimum charge is necessary to cover fixed expenses (those expenses not directly related to flow volume) of the water and sewer system. Examples of fixed costs are mainenance of the infrastructure (water mains, sanitary sewer facilities, pumping stations, etc.), labor, vehicles, regulatory fees, and maintenance of water meters.

Utility Billing

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1. Can a leaking toilet really go through that much water?
2. What types of payments do you accept for utility bills?
3. My bill shows zero usage. What am I being billed for?
4. My meter was replaced and now I'm using more water. Is my new meter running fast?
5. OK, my reading checks out. How did I use that much water?
6. What are your current rates?
7. What can I do to use less water?
8. What should I do if my meter is stopped?
9. Where is my meter and reader located?
10. Who owns the water meter?
11. Why does my bill show zero usage?